What We Do

Customer Care

We offer a variety of care packages from planned maintenance, reactive maintenance and facility management.

Residential Re-roof/ Refurbishment

Western Counties Roofing operates in the domestic market offering over 25 years experiences in roofing. Whether you are looking for repairs or a new roof, Western Counties Roofing can provide advice, quality workmanship, a safe working environment and a roofing solution to meet all requirements. Western Counties Roofing has experience and skills in a range of roofing systems.

Planned Maintenance

The roof is an integral component of the buildings fabrication, with modern systems increasing energy efficiency and providing ecological benefits, planned maintenance is essential to a cost effective way of prolonging life span and reducing the life cycle costs of the roof.

With many new roofing systems maintenance is required to maintain its warranty, being proactive will prevent small issues becoming a significant cost. Western Counties Roofing provides a maintenance service which can be tailored to suit client needs. There are a several annual service agreements available but they are likely to include:

  • Site inspection and audit of roofing area, providing a detailed report which will determine the maintenance requirements
  • Photographic evidence of the roofing area and any issues found
  • Inspection and cleaning of the roofing area and rain water goods including guttering

If you are interested in planned maintenance, please contact us on 01626 835937 to discuss your requirements.

Reactive Maintenance

With the ever increasing servere weather, storm damage to buildings and roofs on older properties are have become more apparent. Ageing roofs and lack of maintenance are all common factors which could increase the likelihood of damage being sustained. In the event of an emergency with your roof Western Counties Roofing offer a call out service. One of our highly trained and experienced customer care teams will visit the property, assess the roof and identify the problem and carry out emergency work to reduce the damage sustained. Offering expert advice and guidance, Western Counties will produce a competitive quote for necessary works.

If you have any concerns regarding with your roof and would like to discuss with Western Counties Roofing please contact us on 01626 835937.

Facility Management

Western Counties roofing believe roof management is essential to the safeguarding and longevity of the roof covering and is a condition of many manufacturers warranties, failure to comply could invalidate the warranty.

Our facility management package creates the perfect partnership to protect new and aged roofs; designed to maximise the functionality, prevent water ingress and prolong the roofs life span.
Western Counties Roofing has highly trained and experienced customer care teams, who provide quality works with health and safety at the forefront.

Part of our roof management package includes:

  • Site appraisal and audit of roofing area providing a detailed report which will determine the maintenance requirements
  • Bespoke package to meet client needs incorporating any warranty requirements
  • Photographic evidence of the roofing area and any issues found
  • Inspection and cleaning of roofing area and rain water goods

View our Customer Care Policy for Contractors